CozyBug Terms of Use
Welcome to CozyBug! These Terms of Use (“Terms”) govern your access to and use of our website, www.cozybug.org, and any related services, content, or features (collectively, the “Site”). By using our Site, you agree to be bound by these Terms. Please read them carefully before browsing or making a purchase.
If you do not agree to these Terms, you should not use our Site.
1. About CozyBug
CozyBug (“we,” “us,” or “our”) is a clothing and lifestyle brand committed to delivering high-quality, comfortable, and stylish apparel. Our mission is to make comfort a lifestyle — not just a feeling.
2. Eligibility
To use our Site or make a purchase, you must:
Be at least 18 years old (or have parental consent if under 18);
Provide accurate and current information when creating an account or placing an order;
Use the Site only for lawful purposes.
3. Account Registration
You may create an account to access certain features of the Site. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
If you believe your account has been compromised, please contact us immediately at cozybughq@gmail.com.
4. Orders and Payments
All prices displayed on our Site are listed in your selected currency and include applicable taxes unless stated otherwise.
We reserve the right to refuse or cancel any order for reasons including:
Product unavailability,
Errors in product or pricing information, or
Suspected fraudulent activity.
When you place an order, you agree to provide accurate billing and shipping details. Payment must be completed at checkout using one of our approved payment methods.
5. Shipping and Delivery
We aim to process all orders within 1–2 business days. Delivery timelines vary depending on location and courier availability. CozyBug is not responsible for delays caused by third-party carriers, customs, or factors beyond our control.
For details, see our Shipping Policy.
6. Returns and Exchanges
We accept returns on eligible items within 14 days of delivery, provided items are unworn, unwashed, and in their original condition with tags attached.
To start a return, contact cozybughq@gmail.com with your order details.
More information is available in our Return Policy.
7. Intellectual Property
All content on this Site — including images, designs, text, graphics, logos, and product photography — is the exclusive property of CozyBug and protected by copyright and trademark laws.
You may not copy, reproduce, or distribute any material without our prior written consent.
8. User Conduct
By using our Site, you agree not to:
Use the Site for any unlawful or fraudulent purpose;
Upload or transmit viruses, malware, or harmful content;
Attempt to interfere with or damage the Site’s functionality or security;
Impersonate any person or entity.
Violation of these rules may result in suspension or termination of access.
9. Limitation of Liability
CozyBug is not liable for any indirect, incidental, or consequential damages arising from your use of the Site, including but not limited to lost profits, data loss, or business interruption.
Our total liability for any claim shall not exceed the amount paid for the product(s) giving rise to the claim.
10. Disclaimer of Warranties
All products and services on the Site are provided “as is” and “as available.” We make no guarantees that the Site will be uninterrupted, secure, or error-free.
11. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by CozyBug. We are not responsible for the content, policies, or practices of any third-party site.
12. Changes to These Terms
We may update or revise these Terms occasionally to reflect business or legal changes. Any updates will be posted on this page with a revised “Last Updated” date.
Continued use of the Site after updates constitutes your acceptance of the new Terms.
13. Contact Us
If you have questions about these Terms or any of our policies, please reach out:
📧 Email: cozybughq@gmail.com
🌐 Website: www.cozybug.org
🏷️ Brand: CozyBug