CozyBug Privacy Policy
At CozyBug, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or make a purchase from www.cozybug.org (the “Site”).
By using our Site, you agree to the practices described below.
1. Information We Collect
We collect personal information that helps us serve you better, including:
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Contact details — such as name, email address, phone number, and shipping/billing addresses.
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Payment information — processed securely through third-party payment gateways; we do not store your full card details.
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Account details — if you create an account, we collect your login information and preferences.
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Device and browsing data — including IP address, browser type, pages visited, and how you interact with our Site (via cookies or analytics tools).
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders.
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Communicate updates, confirmations, and customer support responses.
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Improve our website, product range, and overall shopping experience.
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Send promotional offers (only if you opt-in).
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Prevent fraud and maintain security.
3. Cookies
Our Site uses cookies to personalize your experience and analyze traffic. You can disable cookies through your browser settings, but some features may not function properly if you do so.
4. How We Protect Your Data
We use SSL encryption and secure payment processors to safeguard your information. Access to your data is restricted to authorized personnel who need it to perform business operations.
While we take every reasonable precaution, no online transmission can be 100 % secure. You share data with us at your own discretion.
5. Sharing Your Information
We may share limited information with:
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Service providers such as payment processors, shipping companies, and email service platforms.
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Legal authorities if required to comply with laws or protect our rights.
We never sell your personal information.
6. Your Rights
Depending on your region, you have the right to:
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Access, correct, or delete your personal data.
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Withdraw consent for marketing communications.
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Request details on how your data is used.
To exercise any of these rights, please contact privacy@cozybug.org.
7. Data Retention
We retain your information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes.
8. Changes to This Policy
We may update this Privacy Policy occasionally. The revised version will be posted here with an updated “Last Updated” date.
9. Contact Us
For questions or requests about this policy:
📧 Email: cozybughq@gmail.com
🌐 Website: www.cozybug.org
🏷️ Brand: CozyBug